Dated: 21/03/25
At APFXServices, we are committed to providing high-quality digital products and services to help support your business. Since our offerings primarily consist of digital goods and services, we have a clear and fair refund policy to ensure transparency and customer satisfaction. Please take a moment to review the following guidelines:
- Digital Products
All digital products purchased through APFXServices, including business plans, financial models, startup methodologies, and any downloadable content (templates, e-books, instructional guides), are non-refundable once accessed or downloaded. By purchasing a digital product, you acknowledge and agree to this policy.
- Exceptions for Unused Products
If you purchase a digital product but have not accessed or downloaded it, you may request a refund within 7 days of your purchase. Refund requests made after this 7-day period will not be accepted. To ensure fairness, we require that no content from the product has been accessed.
- Defective or Incomplete Products
If you encounter technical issues with the content you purchased, such as defective files, missing content, or broken download links, we will provide a replacement or work to resolve the issue. If the issue cannot be resolved within a reasonable time frame, we may offer a refund at our discretion.
- Subscription-Based Services
If you have purchased a subscription for ongoing access to any of our consulting services or digital products, you may cancel your subscription at any time. However, no refunds will be issued for the current billing period, and access to the services will continue until the end of the paid term.
- Refund Process
To request a refund, please contact us at [email protected] with the following details:
- Your order number
- The digital product or service in question
- A brief explanation of the reason for the refund request
Once we receive your request, our team will review it and respond within 3-5 business days. If a refund is granted, it will be processed back to your original payment method.
- Refunds Not Eligible
Refunds will not be provided for the following:
- Products or services accessed, downloaded, or fully consumed (e.g., business plans, financial models, consulting sessions).
- Products purchased outside of APFXServices’ official website or marketplace.
- Subscriptions or services that have already been used during the current billing cycle.
- Content fully utilized or consumed, such as video tutorials, live sessions, or one-on-one consulting services.
- Changes to the Refund Policy
APFXServices reserves the right to modify this refund policy at any time. Any changes will be reflected on this page and apply to future purchases. We encourage you to review this policy periodically for updates.
- Alternative Contact Options
If you have any questions or concerns about this policy, or if you would like to request a refund, please reach out to us through any of the following options:
- Call us: 00357-96-638583
- Email us: [email protected]
